Privacy Policy
Who we are
haalosphere operates haalosphere.shop. Our contact address is 359 Route De Colombe, 38140 Rives, France. For privacy questions or requests, contact [email protected].
Information you provide
You may provide your name, email address, telephone number, shipping and billing addresses, order details, and the contents of customer service communications. When you authorize a payment, the information required to process that payment may be handled by the payment service used for the transaction.
How information is used
We use relevant information to respond to requests, process authorized payments, manage accepted orders, arrange delivery, handle returns and refunds, maintain necessary business records, and operate the website. We may also use information where needed to comply with applicable obligations or respond to misuse.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by applicable law.
Browser storage and technical information
The website stores selected cart items, sizes, and quantities in local browser storage so your shopping bag can remain available when you return. This storage does not contain payment card information. Hosting infrastructure may process technical request information needed to deliver the website. We do not add advertising trackers or analytics tools to this website. See the Cookie Policy for more information.
Retention and privacy requests
Information is retained only as needed for its relevant purpose and applicable obligations. You can contact [email protected] to request information about your data or to ask for access, correction, or deletion, subject to applicable law and any records that must be retained. No fixed retention period is represented here.
Processing locations and updates
Depending on the services used to fulfill your request, information may be processed in locations different from where you live. We may update this policy to reflect changes in website operations or applicable requirements. Any updated text will be published on this page.